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Managed IT Support Services Melbourne

Managed IT Support Services Melbourne, For A Fixed Monthly Fee.  Give your staff the support they need before they need it.

Flexible and Tailored packages to suit your business needs

Managed IT Support Services – Your Virtual IT Department

Save time and money by switching to our Managed and Proactive IT Support Services Melbourne.  With managed and proactive IT support you get peace of mind with automated monitoring and predictable monthly billing.

As part of the range of services we offer, we are able to monitor you systems and utilize our skill and expertise to keep your risk of downtime and hacking or infection low.

Personalised IT support solutions tailored to your business needs. Around the clock IT protection with an expert IT team looking after your business. Keep your costs lower than using an in-house IT department with our managed and proactive IT support services.

Downtime costs your business money through loss of productivity and sales or production.

With the threat of ransomware increasing exponentially, your risk is also growing.  If you think your business is not large enough to be targeted by hackers, we are sorry to inform you that all businesses are targets.  You can read more about basic security from our blog article here: https://pearceit.com.au/2020-business-owners-it-survival-guide/

Dont wait until your business is offline to discover the value IT provides to your business.

Contact us now to find out what we can offer your business.

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On-Demand IT Support vs Managed IT Services

On-Demand IT support

Proactive IT support


Only fixes issue when they break


Base Technology Stack


Per hour pricing


No planning


No SLA- Best effort


No reporting


Many tools to prevent issue


Full documentation


Fixed monthly pricing


Technology Roadmap provided


SLA guarantee


Unlimited support

Managed Proactive IT Services & Support

Our expert team will consult with you to ensure we provide the best Managed IT support package tailored specifically to your business needs.

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Proactive Monitoring

Reduce downtime and increase productivity with proactive monitoirng. Our advance monitoring systems quickly detect and correct problems before they impact you and your staff.

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Cyber Security Monitoring

Understanding what threats are faced by your network allows for the continual evolution of the products and services delivered.

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Management of IT infrastructure

Solid and reliable infrastructure is the foundation of a reliable and robust network that can weather the storms of cyber attacks or malicious intentions.

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Remote Support

Ideally most support is provided via remote support enabling us to quickly respond to any requests, however, onsite support is also provided where requested or required.

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